This page contains the Terms & Conditions which govern our relationship with you.
(1) Introduction
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.
(2) Intellectual property rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
(3) Licence to use website
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.
You must not:
(a) republish material from this website (including republication on another website;
(b) sell, rent or otherwise sub-license material on the website;
(c) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(d) edit or otherwise modify any material on the website; or
(4) Limitations of liability
The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).
Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise.
However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
(5) Restricted access
Access to certain areas of our website is restricted. We reserve the right to restrict access to [other] areas of our website, or indeed our whole website, at our discretion.
If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.
We may disable your user ID and password at our sole discretion if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.
((7) Variation
We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
(8) Entire agreement
These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
(9) Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.
Terms and Conditions for the Sale of Goods
Your rights and our responsibilities
The information published on this page sets out the terms and conditions of service and statutory information pertaining to your rights in pursuance of The Consumer Protection (Distance Selling) Regulations 2000. The terms and conditions set out herein are governed by the laws of England, moreover, any disputes arising under the aforementioned, will be dealt with by the English courts.
If one or more of the terms set out herein are deemed unenforceable or invalid for any reason (including but not limited to the exclusions and limitations set out herein) the remaining terms will continue to apply in the event of dispute.
Our Guarantee
Deed Polls supplied by The Legal Deed Service are accepted by UK organizations and UK government departments as legal documentary evidence of your change of name.
If a UK organization refuses to accept your Deed Poll we will speak to them on your behalf. If after we have spoken to the organization concerned the Deed Poll is still not accepted, we guarantee to refund in full any payment that has been made to The Legal Deed Service in respect of that Deed Poll. If we are unable to communicate with the organization, we will not refund any money until we have received written confirmation, from the organization that refuses to accept the Deed Poll, on letter headed paper or by an e-mail bearing any such organizations electronic address. This is the limit of our liability.
Refunds are normally made back to the same credit or debit card that was used to make the purchase. In the case of cheque transactions, refunds will be made by cheque, payable to the person whose bank account the original cheque was drawn on.
Our guarantee does not apply in the following circumstances:
1. Your Deed Poll is for a person aged 15 or under and it is not accepted because you do not have the consent of all adults with parental responsibility. Consent requirements are covered within the Deed Poll application process and are displayed on the Application for Children page published on our Site. The Legal Deed Service accepts no responsibility whatsoever for any action legal or otherwise that may result from failure to obtain the rightful consent for a child's name to be changed.
2. Your Deed Poll is not accepted because you have not correctly signed and dated your Deed Poll, or you have not had it correctly witnessed. We provide you with full instructions on how to correctly execute your Deed Poll document.
3. You are a foreign national living outside of the UK
4. Your Deed Poll is declined by a foreign organization. (Our guarantee applies to UK organizations based in the UK only)
Mistakes
If you make a mistake we will charge you an administration fee of 5.00GBP (+17.5%) before we will correct your mistake. If we make a mistake we will rectify it free of any charge. We will not make any amendments to your application form. Once you have submitted the application, we will carry out our obligations by drafting your Deed Poll in the way in which you have stipulated in your application form.
You agree that we will not release your original Deed Poll until all outstanding fees have been paid.
Unacceptable names
We reserve the right to reject an order for a Deed Poll where a a blasphemous or offensive name is requested. We will not provide any explanation for the reason for rejecting the order. We will, however, refund your money in full.
Delivery
We will arrange for the Products to be delivered to the address for delivery indicated in your Order.
We will use reasonable endeavours to dispatch your Deed Poll via Royal Mail within 24hrs of receiving your order. Your Deed Poll should be delivered within a few business days. However, we cannot be held responsible for delays suffered by Royal Mail. If your application is submitted at the weekend, your Deed will be dispatched on Monday morning (excluding bank holidays).
eCopy within 4 hours
We will endeavour to email a copy of your Deed Poll within four hours of submitting your application.
Free Archive Service
We will archive a copy of your Deed Poll, FREE OF CHARGE, for 20yrs. The company will charge you an administration fee of £5.00, should you misplace your Deed and thus wish to gain access to the archive within 1 year of submitting your application. If you request an archived copy of your Deed Poll after 12 months of submitting your application, the company will issue you with a copy of your Deed Poll, FREE OF CHARGE.
Legal Copies
The company will provide you with one FREE legal copy with every order received. Additional copies can be purchased only after you have submitted and made payment for the original Deed Poll. Additional copies cost £2.00 each.
Free Verification Service
With your permission, the company will verify the authenticity of your Deed Poll, to any organization that contacts us. The company will only verify the authenticity of a document that bears our official red seal.
Consumer Rights
In accordance with s. 13(1)(a) The Consumer Protection (Distance Selling) Regulations 2000 Statutory Instrument 2000 No. 2334, because we will complete and dispatch your order before the expiration of the seven day right to cancel period, your right to cancel the order is restricted to the period of time which lapses between submitting your order and your order being processed by us. The initial part of your order will be processed within one hours of the application being received by us. When you submit an order for your Deed poll you agree to waive your right to cancel within the seven day period.
We endeavour to release you order by e-mail within four hours of submission, however, due to demand this is not always possible. Furthermore, you agree that we will not be held responsible if your eCopy is delayed resulting from a technical error with our systems. In all circumstances, we will endeavour to deliver your e-copy within 48hrs from the time that payment was received.
You agree and understand that your order can be delayed by a maximum of 5 business days, in the event that your application was inaccurate, incomplete or in circumstances where the payment is delayed.
Notification of cancellation should be sent to: reception.desk@thelegaldeedservice.org.uk within one hour of payment.
Fee's
V.A.T is charged @ 17.5% as from 1st January 2010.
V.A.T Registration number: GB 944 5084 13
You must ensure that the email address that you use on the application form is the same email address that you use when making payment by Credit or Debit card. The company may charge your a £4.00 administration fee, should you wish to make amendments after you have submitted your application form.
Payment for all Products must be made by Credit or Debit Card, chaps, bacs or by cash at the bank. If you are paying by cash at the bank, or by bacs, we will not dispatch your Deed Poll until the payment has reached us and has cleared in our account.
Prices for Products are liable to change at any time, but changes will not affect Agreements which have come into force.
Refunds
If you cancel this Agreement and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event; within 30 days of the day we received your notice of cancellation. The offer of a full refund if your Deed Poll is not delivered within 4hrs does not come into force, unless you submitted your order between the hours 9am and 5pm. If you submitted your order after the aforesaid, you are not entitled to a refund. If you submit your order between 5pm and 9am, we will endeavour to deliver your Deed Poll by e-mail, before 12noon on the next business day. We cannot guarantee that we will deliver it before 12noon on the next business day. The offer of a refund simply means that your money will be refunded. The Deed Poll will not be provided FREE OF CHARGE. You are not entitled to a refund if you request the refund after you have received the eCopy.
Warranties
We warrant to you that any Product you purchase through the Site will be of satisfactory quality.
You warrant to us that: you have full authority, power and capacity to enter into this Agreement and that all necessary actions have been taken to enable you to lawfully enter into this Agreement; you are legally capable of entering into binding contracts; you are at least 16 years old; the information provided in the Order is accurate; and you will be able to accept delivery of the Products as contemplated in this Agreement.
Subject to the warranties set out in above, to the maximum extent permitted by applicable law we disclaim all warranties with respect to the Products, whether express or implied.
Limitations of liability
Nothing in this Agreement shall limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) under section 12 of the Sale of Goods Act 1979, section 2 of the Supply of Goods and Services Act 1982, or section 2(3) of the Consumer Protection Act 1987; (iii) for fraud or fraudulent misrepresentation; or (iv) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability.
Subject to this: (i) our liability in connection with any Product purchased through our site is strictly limited to the higher of the purchase price of the relevant Product and the replacement cost of the relevant Product; (ii) we accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; and (iii) we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement caused by events outside our reasonable control.
General terms
Images of Products on the Site are for illustrative purposes; actual Products may differ from such images.
We will treat all your personal information that we collect in connection with your Order in accordance with the terms of our Privacy Policy; use of our website will be subject to our Website Terms and Conditions.
This Agreement may only be varied by an instrument in writing signed by both you and us. We may revise these terms from time-to-time, but such revisions will not affect the terms of any Agreement which we have entered into with you.
If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted.
No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that term, provision or condition or any other term, provision or condition of this Agreement.
You may not assign charge, sub-contract or otherwise transfer this Agreement, or any of your rights or obligations arising under this Agreement. Any attempt by you to do so shall be null and void. We may assign, charge, sub-contract or otherwise transfer this Agreement, or any of our rights or obligations arising under this Agreement, at any time - providing such action does not serve to reduce the guarantees benefiting you under this Agreement.
This Agreement is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under this Agreement is not subject to the consent of any person who is not a party to this Agreement.
This Agreement contains the complete agreement between the parties with respect to the subject matter hereof, and supersedes all prior or contemporaneous agreements or understandings, whether oral or written.
This Agreement will be governed by and interpreted in accordance with the laws of the England, and the English courts shall have exclusive jurisdiction with respect to any dispute arising under this Agreement.
About us
The Legal Deed Service Limited is registered in England and Wales under number 06560160.
Registered Office: 2nd Floor, 145-157 St John Street, London, EC1V 4PY
Principle Trading Office: 1st Floor, Poynton House, Shropshire Street, Shorpshire, TF9 3DD
Also at: 4th Floor, 324-326 Regent Street, Westminster, London, W1B 3HH
V.A.T Registration number: GB 944 5084 13
