Terms & Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and copyright notice, govern the Legal Deed Poll Service’s relationship with you in relation to this website.

This page lists the terms and conditions of use and service in addition statutory information pertaining to your rights in pursuance of the Consumer Protection (Distance Selling) Regulations 2000.

These terms and conditions will be governed by and construed in accordance with English law and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

The term 'The Legal Deed Poll Service' or 'us' or 'we' refers to the website owner.

 

1. Mistakes

If we make a mistake we will rectify the mistake and issue new documentation by first-class post, free of charge.

2. Legal copies

Legal Copies (also known as certified copies) are official copies of the original Deed Poll. You can request additional legal copies when completing your application form or you can request additional copies within seven days of your order being processed by us.

3. The guarantee

In its history of supplying government approved Deed Poll documentation, the Legal Deed Poll Service has not had to issue a refund under this guarantee. Our Deed Polls carry our official legal seal, so there is no question about the authenticity of the Deed Polls we issue.

We guarantee that your Deed Poll documentation will be accepted by all UK Government departments, companies and organisations. If a UK Government department, company or organisation refuses to accept your Deed Poll documentation, we will refund your money in full on the proviso that you post to us a copy of the letter in which you were notified that the Deed Poll could not be accepted.

We will then re-issue a new Deed Poll, free of charge.

The guarantee will become void in the following circumstances:

3.1 You have not properly signed the Deed Poll with the appropriate witness.

3.2 You provided us with false information.

3.3 If your Deed Poll for a child is not accepted because the record holder's parental consent requirements have not been met.

4. Cancellation rights

The following is provided in accordance with the Consumer Protection (Distance Selling) Regulations 2000, a copy of which can be viewed by clicking here.

The Consumer Protection (Distance Selling) Regulations 2000 give you the right to cancel your application for a Deed Poll within seven days from the date you make payment for the service. However, in pursuance of section 13.1.A The Consumer Protection (Distance Selling) Regulations 2000, because we will prepare your personalised documentation within two hours from the time that you make payment, by submitting an order to us, you agree to waive your right to cancel within the seven day period. Therefore, if you need to you must cancel before your order is processed by us, usually within two hours of your payment being received.

We reserve the right to refuse your application without supplying a reason for refusal. If we cancel your application we will refund your payment within five business days.

4.1 Refunds

If you decide to cancel within two hours from the time that your payment was received by us, your order will be cancelled and your refund request will be accepted.

5. Fees and payment

Value Added Tax is charged at 20% as from 4th January 2011.

Payment can be made online by credit or debit card, by credit or debit card on the telephone or, by using a PayPal account. You can also make cash payments at any UK Halifax bank.

6. Delivery  

We will post your Deed Poll document by first-class post to the address provided on your application form. If you apply before 4.30pm on any working day (Monday-Friday), your Deed Poll documentation will be despatched via Royal Mail on the same day. If you apply after 4.30pm on any working day, your Deed Poll documentation will be despatched via Royal Mail on the next working day.

We offer the following delivery services:

If Royal Mail fails to deliver a special delivery, or attempts to deliver, in accordance with their delivery guarantee (and we are notified within seven days of posting) we will we will issue a replacement Deed Poll free of charge (if necessary) and refund you the amount that you paid for the Special Delivery only, which is the limit of our liability.

7. Force majeure

The Legal Deed Poll Service will not be held liable for any failure to provide our services if the failure to do so is a direct or indirect consequence of an act of God, riot, war, civil unrest, official or unofficial industrial action, flood or other cause beyond our reasonable control.

8. About us

The Legal Deed Service Limited t/a Legal Deed Poll Office, the Legal Deed Poll Office, Legal Deed Poll Office UK, the Legal Deed Poll Office UK, UK Legal Deed Poll Office, UK's Legal Deed Poll Office, UK Legal Deed Poll and UK Legal Deed Poll Service and UK's Legal Deed Poll Service, Legal Deed Poll, Legal Deed Poll UK and Legal Deed Poll Service UK and Legal Deed Poll Service. Registered in England and Wales at 28 Cheshire Street, Market Drayton, Shropshire, West Midlands, TF9 1PF. Principle trading office: Ground Floor, 6 Bishton Court, Iron Masters Way, Telford, Shropshire, TF3 4JE. VAT registration number: GB 944 5084 13. Tel: 0800 043 4321.

 

Website Terms and Conditions

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by us or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and or result in prosecution under criminal law.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

If you wish to link to us, on the proviso that the link is being used for promoting the success of the Legal Deed Poll Service, television, newspaper and other on or offline media organisations can create a link to our website without obtaining permission from us should they wish to do so.

If you are an individual acting alone you may not create a link to this website from another website or document without our prior written consent. Please address your link-back request to london@legaldeedpolloffice.org.uk or call 0845 299 85 87.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

 

Copyright Licence Notice

The term 'item' refers to copyright protected material and this material includes, but is not limited to, the text, design, layout, look, appearance and graphics published on any domain owned or managed by the Legal Deed Poll Service.

Except where stated to the contrary all material published on a domain either owned or managed by the Legal Deed Poll Service is protected for the purposes of the Copyright, Designs and Patents Act 1988.

You are required to obtain a licence to reproduce any material before publishing any item for your own commercial exploitation.

If you fail to seek permission to reproduce an item from a domain either owned or managed by the Legal Deed Poll Service, your actions will infer that you wish to obtain a licence to use the said item for a period not exceeding thirty days from the date you publish the item on your website.

We therefore automatically grant you a revocable licence for use and we will automatically renew this licence every thirty days for the duration that the said item is made available on your website. You hereby accept that we will make use of search engine cache to determine the length of time that the item has been in use on your website.

Unless you are the copyright holder, forthwith upon publication of an item from any domain owned or managed by the Legal Deed Poll Service, you will incur a fee of £250.00. The fee thereafter is set at £199.00 per day, per item. The total fee per use, per item, for thirty days is £6220.00 including VAT at 20%. Your invoice will be delivered via Royal Mail within five business days from the date upon which you publish the copyright material.

Remember, if you continue to browse and use this website you are agreeing to comply with and be bound by the above terms and conditions of use, which together with our privacy policy and copyright notice govern the Legal Deed Poll Service’s relationship with you in relation to this website. You agree to these terms and conditions each time that you visit this domain or any sub-domain linked to this domain and in the event of your continued use if you therefore fail to make payment for the copyright licence the matter will be referred without hesitation to the County Court for judgement. Click here to respond to a summons issued by the Legal Deed Poll Service.

This page was last updated on: 05/11/2011